Since our food is made fresh without preservatives, it should be handled like any real, wholesome meal. Follow these steps:

1. Upon Delivery: Remove the 16 oz containers from the box.
2. Refrigeration: Place a few containers in your refrigerator for immediate use.
3. Freezing: Store the remaining containers in your freezer until you’re ready to defrost and serve.
4. Temperature: Always keep the food at a safe, consistent temperature until use.

For best quality and safety, defrost your food as follows:

1. Refrigerator Method: Remove a 16 oz container from the freezer and place it in the refrigerator at least 12 hours before feeding. Once thawed, the food is safe in the fridge for up to four days.
2. Quick Thaw: If you’re in a hurry, you may run the sealed container under cold water. However, we recommend the refrigerator method for optimal taste and texture.
3. Safety Reminder: If the food has been left out of refrigeration for more than 2 hours (or 1 hour when temperatures exceed 90°F), discard it following USDA guidelines. Do not attempt to re-cool food that has been at room temperature too long.

Our 16 oz containers are designed for simplicity and accuracy in portioning:

• For a Full Container Serving:

Remove the lid from the container.

Pour or use a scoop (or clean utensil) to transfer the entire contents into your dog’s bowl.

If desired, stir lightly with a fork for a more uniform texture.

Rinse the container (if reusable) and recycle as appropriate.

• For a Partial Serving:

Open the container and measure out the portion recommended on the label.

Immediately return any unused food to the container, securely re-cover it, and place it back in the refrigerator.

Important: Do not leave any opened container out for longer than 2 hours (or 1 hour in temperatures above 90°F).